19 Free alternatives to Freshdesk in 2024

Get the latest tools and resources for categories like Customer Support, Help Desk and many more. Explore cost-effective solutions and find the perfect software replacements for your needs.


logo for Liveagent

Liveagent 

freemium    Visit Website

Customer Support Help Desk

No.1, LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!



logo for Crisp Chat

Crisp Chat 

freemium    Visit Website

Customer Support Customer Engagement Help Desk

No.2, Multi-channel customer support software



logo for Zoho Desk

Zoho Desk 

freemium    Visit Website

Customer Support Help Desk

No.3, Industry's first context-aware Helpdesk Software



logo for Drift

Drift 

free    Visit Website

Help Desk CRM Customer Support Customer Engagement

No.4, A messaging app that helps you grow your business.



logo for Osticket

Osticket 

free    Visit Website

Customer Support Help Desk

No.5, osTicket is a widely-used open source support ticket system.



logo for Zoho Salesiq

Zoho Salesiq 

freemium    Visit Website

Customer Support

No.6, Discover the future of customer engagement



logo for Manageengine Servicedesk Plus

Manageengine Servicedesk Plus 

freemium    Visit Website

Help Desk

No.7, Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.



logo for Mibew

Mibew 

free    Visit Website

Customer Support

No.8, The official site of the open-source live support application Mibew Messenger



logo for Chatbase

Chatbase 

freemium    Visit Website

Customer Support

No.9, Build a ChatGPT-like chatbot from your knowledge base.



logo for Gozen Io

Gozen Io 

freemium    Visit Website

Help Desk Marketing Automation Marketing Platform Influencer Marketing

No.10, GoZen Growth is a user-friendly email marketing software with outcome-driven and industry-specific email templates. Get started and grow your business now.



logo for Freshworks Live Chat

Freshworks Live Chat 

freemium    Visit Website

Customer Support Customer Engagement Help Desk

No.11, Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.



logo for Landbot

Landbot 

free    Visit Website

Customer Support CRM

No.12, An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.



logo for Userecho

Userecho 

freemium    Visit Website

Customer Support Help Desk

No.13, UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.



logo for Jitbit Helpdesk

Jitbit Helpdesk 

freemium    Visit Website

Customer Support Help Desk

No.14, JitBit is a web-based help desk and ticketing software solution



logo for Sleekflow Io

Sleekflow Io 

freemium    Visit Website

Customer Support

No.15, Sell, convert & support better on chat



logo for Echolon

Echolon 

freemium    Visit Website

Help Desk Resume Builder HR Customer Support

No.16, Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management



logo for Vision Helpdesk

Vision Helpdesk 

freemium    Visit Website

Customer Support Help Desk

No.17, Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software



logo for Zammad

Zammad 

free    Visit Website

Customer Support Help Desk

No.18, The Zammad - Help Desk and Ticket System - Community Page



logo for Chatwoot

Chatwoot 

free    Visit Website

Customer Support Customer Engagement Help Desk

No.19, Open-source omnichannel customer engagement platform


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